Note: You will not lose any data when un-installing Trackpal. All your data is on our servers.
First un-install Trackpal1. Press Windows Key + R
2. In the run window enter appwiz.cpl and press enter.
3. Click Trackpal in the list.
Trackpal Live (the original and standard version) has a file name V2, the new version as of April 2016 is V3.
4. Double-Click the item and follow the un-install process.
Next, install Trackpal
A note on install errors: If you get an error when installing Trackpal, try toggling off your anti-virus to install the software, and then toggling it back on once it's installed.
To install Trackpal follow these instructions:
- Ensure you have Excel 2007 or higher installed and that it is not currently running.
- Download and run the setup file from here.
- Run Excel.
- Click on the Trackpal tab.
- Click Login & Setup Trackpal Account.
- Enter the login details provided to you.