Support Centre

Why haven't I received a report?

Last Updated: Jun 13, 2014 02:35PM BST
If you haven't received a report it's very likely your email provider has flagged the report as spam.

Please setup a filter in your email, marking all emails from as safe.

Next, you can use Trackpal to request the report to be re-sent. Resend a single report or resend multiple reports.

If your reports still don't arrive, please contact us on
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