Support Centre

How do I update the Trackpal Excel Add-in?

Last Updated: Sep 03, 2015 01:58PM BST

The Excel Add-in for Trackpal should automatically update itself. However, if you are having any problems, you can try the following to resolve the issue:

Force Update

Click the Get Latest Update button on the toolbar. This will force the latest version to be installed.

Login and Setup Trackpal Account

Try re-running the Login and Setup Trackpal Account.

This method is useful as it forces an update of the Trackpal menu items 

Re-install Trackpal

If you still continue to have problems, try uninstalling and re-installing Trackpal via Add/Remove Programs.

http://assets2.desk.com/
false
trackpal
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete