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How do I refresh Google Analytics, Google Search Console, Brandwatch, Facebook or Radian6 historical data?

Last Updated: Apr 05, 2016 04:02PM BST
There are occasions where you may need to refresh the data from a third party provider that is stored in Trackpal for a particular project.

To refresh the historical data:

  1. Within Trackpal, click on the Projects button under the Account Management group.
  2. Select the relevant project from the Project drop down list.
  3. In the Jobs tab, Click on the scheduled job (e.g. Google Analytics) that you wish to refresh.
  4. Under the Job Tasks options on the right click Request history refresh.
  5. Select the date range that you require.
  6. Select the reports that you require under Reports to Download. If you are unsure, check all of them.
  7. Click OK.

You will then sent an email with the data when it is ready

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